The Livia Works story

It started with a phone ringing at exactly the wrong time.

Not in an office. During a colour treatment, a massage or a facial — precisely when nobody can stop what they are doing to answer.

Beauty business owner interrupted by a phone call during the working day
The problem was not the phone. It was the timing.

Where it started

Answer, and you interrupt the client in front of you. Let it ring, and you may lose the next one.

Beauty salons, institutes and spas face that choice every day. Online booking did not remove the phone: new clients still call to understand a service, ask for advice or find the right time.

That is where we started. Livia Bookings answers like a receptionist who already knows the services, durations, team and calendar. It does not ask the salon to become more technical. It simply takes care of the work.

What came next

One real problem at a time.

Livia Works did not begin with a plan to build a suite. It grows whenever important work still has nobody to do it.

01

Available

Livia Bookings

The phone stops interrupting treatments.

Every call is welcomed, every request understood and every appointment written into the calendar.

02

The foundation

Shared business context

The business only introduces itself once.

Services, team, hours, locations and voice become shared memory for every product.

03

Opening gradually

Livia Social

Marketing stops falling to the bottom of the list.

An idea becomes content that still looks and sounds like the business, ready for a person to approve.

Bright treatment room in an independent beauty institute

Why beauty

A generic tool starts by asking you to explain everything. Livia starts by knowing the trade.

A service has a duration, sometimes a room and sometimes one particular specialist. A client does not always know the exact treatment name. An image must still look like the real place. These are not secondary settings: they separate an impressive tool from a useful one.

How we build

Three rules before every new feature.

01

The work must be finished

Not another suggestion to process. A call answered, an appointment booked, a post ready to approve.

02

The product must be ready to work

No complicated prompts or automations to assemble. We configure Livia with the business.

03

A person stays in control

Unusual situations are handed over, calls remain visible and nothing is published without approval.

Behind Livia

A small team, close to the real work.

Livia Works is built by Voxai for beauty and wellness businesses in France, French-speaking Switzerland and New Caledonia.

Every setup is done with the salon: its services, habits, language and exceptions. Feedback does not travel through six layers of support — it directly improves the product.

See Livia at work

Ready to let Livia answer while you stay with clients?

Test Livia on a real scenario from your salon. In twenty minutes, see how she answers, books and updates your calendar.

Test Livia with my salon
20-minute demoNo commitmentUsing your services

Livia

En appel · 00:23

RDV crééil y a 12 sec

14:00 — Mme Martin — Soin visage